AL Vantage Card for Unemployment Benefits
Way2Go Card Alabama
Free Cash Back & Low Transaction Fees at In-Network ATMs
The AL Vantage Card by Debit MasterCard®, also known as the Way2Go Card Alabama is the safe and convenient electronic payment system for receiving Alabama Unemployment Insurance (UI) payments.
The Alabama Department of Labor (ADOL) has implemented the electronic payment system to reduce fraud and provide recipients with immediate access to their unemployment benefit payments.
Alabama Unemployment Card Features
Use Anywhere & Everywhere
The AL Vantage Way2Go Card can be used worldwide, anywhere Debit MasterCard® is accepted.
24/7 Online Account Access
Unlimited 24/7 online access to your Alabama Unemployment Card balance and transaction history.
FDIC Insured & PIN Protected
The AL Vantage Card is protected against fraud and the secure way to access your UI benefits.
No Monthly Fees
No Monthly Maintenance Fees & Get Cash fast at any MasterCard® bank teller or MoneyPass ATM.
Free Cash Back
Use your Alabama Way2Go Card to make purchases & get FREE cash back at any MasterCard® merchant.
Low Transaction & ATM Fees
Free cash withdrawals at MasterCard bank tellers and in-network MoneyPass ATM locations.
More Card Details
Alabama Unemployment Login
If you need help logging into your Alabama Way2Go Card account to access your unemployment benefit payments online, follow the instructions provided below.
- Visit the Alabama Go Program website at www.goprogram.com.
- Enter your Way2Go Card Alabama User ID Information.
- Click the green “Login” button to be taken to your Alabama Unemployment Debit Card online account.
You can also access your AL Vantage Card Unemployment online account via the Go Program Apple or Android smartphone app.
How to Check your Way2Go Card Alabama Balance
There are three ways to check your Alabama Unemployment Card balance – online, by phone, or in-person. You can check your AL Vantage Card to get the current balance of your Alabama unemployment benefits and transaction history.
Follow the instructions provided below to check your Alabama Way2Go Card balance:
Check your AL Vantage Card Balance Online
To access your Alabama Unemployment Card balance and transaction history online, please login your Way2Go Debit Card online account. Login and access your Alabama unemployment benefits on the Go Program website at www.goprogram.com.
Check Alabama Unemployment Card Balance by Phone
To check the balance on your Alabama Way2Go Card, please call the toll-free Way2Go Card Customer Service phone number at 1-877-253-0757.
Check Way2Go Card Alabama Balance In-Person
You can check your AL Unemployment Card balance in-person at any MoneyPass or Comerica Bank ATM location. To find a MoneyPass ATM near you, click here. To find a Comerica ATM near you, click here.
Alabama Unemployment Benefits Payment Schedule
Your Alabama Unemployment benefits are available on your AL Vantage Way2Go Card account within 48 hours of the payable week approved by the Alabama Department of Labor. Your AL Unemployment Insurance payments are posted in accordance with ADOL monthly and weekly payment cycles.
Please note that you MUST certify your unemployment benefits and complete your claim each week in order to have your UI benefits added to your Alabama Way2Go Debit Card.
If you have questions about your Alabama Unemployment benefits payments, including when your payment cycle, please contact the Alabama Department of Labor. To contact the Alabama DOL, call their Customer Service phone number at 1-877-253-0757.
For questions about your Alabama Unemployment Debit Card, call the customer service hotline at 1-833-888-2779. You can also email the AL Unemployment Debit Card Customer Service for additional assistance at: DebitCards@labor.alabama.gov.
AL Vantage Card Transaction Fees & ATM Charges
Avoid transaction fees and service charges with your Alabama Way2Go MasterCard® by using “in-network” MoneyPass ATMs and MasterCard® Bank Tellers for cash withdrawals.
The Alabama Debit MasterCard® provides FREE Unlimited ATM Cash Withdrawal per month at in-network MoneyPass ATM locations near you.
A summary of the Way2Go Card Alabama Transaction fees and Service charges are provided below:
- $0.35 fee for each call to Automated Customer Service that exceed your eight (8) FREE per month
- $0.45 fee for each call to Customer Service that exceeds your one (1) free per month
- $1.00 fee each month for account inactivity that exceeds 12 months
- $1.30 fee for cash withdrawals at an out-of-network ATMs
- 2% fee for each international ATM cash withdrawal transaction
- $4.00 card replacement fee with standard delivery (5-8 business days)
- $15.00 fee for expedited Debit MasterCard replacement and delivery (2-3 business days)
Way2Go Card Scams
Please be aware that there are current reports of phishing emails, cell phone text messages, and vishing phone calls that are intended to obtain personal and/or card information. Phishing and vishing is a type of scam designed to steal your personal information.
We will never request any of your personal information such as Social Security Number, Card Number or PIN through our website. We highly recommend that you DO NOT respond to requests like these.
Being informed is your best defense. If you believe your Way2Go Card Alabama account has been compromised, please call Alabama Debit MasterCard® Customer Service as soon as possible. Submitting a request to report your card as lost or stolen will help to protect your Alabama Unemployment Insurance payments.
AL Vantage Card Fees & Charges
Monthly Fee
Service Charge- No Monthly Activity Fee for using your Way2Go Card Alabama
Purchase Fee
POS Terminals- No Fee for purchases or cash back at MasterCard merchant locations
ATM Withdrawal
In-Network ATM- FREE Unlimited ATM Cash Withdrawals at in-network MoneyPass ATM locations
ATM Withdrawal
Out-of-Network ATM- $1.30 per transaction fee for ATM Cash Withdrawals at out-of-network ATM locations
AL Vantage Way2Go Card Reviews
"Gives me access to my Unemployment benefits."
"Can transfer my Alabama UI benefits to my bank account without issue."
"The AL Vantage Card is easy to use."
Way2Go Card Alabama FAQs
Why is my Way2Go Card locked?
Your Way2Go Card account may be locked due to suspicious activity. If the Way2Go Card provider has suspected fraud on your account, they will disable your card as a precaution to protect the funds on your account. If your card has been disabled please call the Way2Go Customer Service phone number as soon as possible.
What ATMs can I use my Way2Go Card at?
The Way2Go Card can be used at any MasterCard® ATM worldwide. Some ATMs may have a surcharge fee. To avoid ATM surcharge fees, use an in-network MoneyPass ATM location.
How do I get money off my Way2Go Card?
There are three ways to get money off your Way2Go Card – by making a withdrawal at any MoneyPass ATM location, electronically transfering funds to your personal bank account, or getting free cashback with your purchase at any Debit MasterCard retailer.
How do I activate my Way2Go Card?
To activate your Way2Go Card by Debit MasterCard®, call the toll-free phone number listed on the back of your card. You have to register a 4-digit Personal Identification Number (PIN) for your card before you can start using it.
You will be asked to provide your Way2Go Card Number, the last 4-digits of your Social Security Number (SSN), and Date of Birth to set-up your PIN.
Can you add money to a Way2Go Card?
No, you cannot add or deposit money on your Way2Go Card account. The only way to get money added to your Way2Go Card is through your state’s benefits department. Additional funds cannot be added to your account.